Llama Logisol Private Limited (hereinafter referred to as “Company”, “We”, “Us” or “Our”) owns, operates and maintains the website https://shipsy.in (“Website”) through which the Company provides services to its clients (hereinafter referred to as “Client”, “You” or “Your”) and assist in providing software and analytics services for logistics and supply chains (“Services”). In order to provide the Services in an efficient manner, the Company collects certain information regarding the Client and the customers of the Client. We value the trust placed by You and therefore, We follow the highest standards of privacy guidelines to protect the information shared by You with Us.
1. Collection and Use of Personal Information
‘Personal Information’, ‘Information’ and ‘Sensitive Personal Data or Information’ shall have the meaning ascribed to it under the IT Act, 2000 and Information Technology (Reasonable Security Practises and Procedures and Sensitive Personal Data or Information) Rules, 2011.
Generic Information/Financial Information
We collect information in order to provide You with a safe, efficient, smooth and customized experience. This allows Us to provide Services and features that most likely meet Your needs, and to customize Our Services to make Your experience safer and easier.
Except as provided herein, We do not solicit any Sensitive Information about You or Your customer. However, if You share such information with Us voluntarily, We will not be liable for any actions, claims, costs, expenses or other liabilities that may arise as a consequence of such any unauthorized use or misuse of such information.
We may track certain information about You based upon Your behaviour on the Website, Services purchased by You or the nature of business You are engaged in. We use this information for conducting internal research on Our users’ demographics, interests, and behaviour to better understand, protect and serve Our users. This information is compiled and analysed on an aggregated basis. This information may include the website that You just visited (including third party websites), which website You next visit, Your computer browser information etc.
We may also collect Your Information to track user behaviour and preferences for internal analytics and research. We may also use Your information: (i) to perform analytics and conduct customer research, to determine Your interest, for identifying Your preferences that generate sales and to analyse traffic patterns.
If You choose to post messages on Our message boards, chat rooms or other message areas or leave feedback, We will collect that information You provide to Us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If You send Us personal correspondence, such as emails or letters, or if other users or third parties send Us correspondence about Your activities or postings on the Website, We may collect and store such information.
We identify and use Your IP address to help diagnose problems with Our server, and to administer the Services. Your IP address is also used to help identify You and to gather broad demographic information.
We will occasionally ask You to complete optional online surveys. These surveys may ask You for contact information and demographic information (like zip code, age, or
income level). We use this data to tailor Your experience for provision of Services.
We use data collection devices such as “cookies” on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on Your hard drive that assist Us in providing Our services.
2. Disclosure of Personal Information with Third Parties
In the event of any requirement by court order, government or quasi-government agency to disclose Your Personal Information, We will disclose information as may be legally required. We may also disclose Your Personal Information if We, in the good faith believe that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
In the event the Company is merged with or acquired by another company or in case of reorganization or re-structuring of business, We and Our affiliates will share Your Personal Information, wholly or in part, with another business entity.
3. Third Party Sites
4. Promotional and Marketing Activities
We will send communications to You at regular intervals to notify You of, among other things, various offers, and exclusive deals etc., that may be available or new services that You may be interest to subscribe etc. By accessing the Website, You expressly consent to receiving such communications from us at regular intervals.
However, if You do not wish to receive any communication from us, You may request to opt-out by writing to us at email@example.com. Once, We are in receipt of Your request, We will cease sending promotional messages to You.
5. Security and Compliance with Laws
We strive to protect Your Personal Information against unauthorized disclosure, misuse, unlawful use, modification, loss or destruction. We take all reasonable measures and precautions, as per standard industry practises, to keep Your Personal Information confidential. We ensure compliance with all applicable laws including but not limited to Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.
7. Governing Law
The Company and You shall be governed in accordance with the laws prevailing in India and in the event of any disputes, the courts at Mumbai shall have the exclusive jurisdiction to settle the disputes between the parties.
8. Contact Us
If You have grievance with respect to use of Your Personal Information, please write to Mr. Amit Walia at firstname.lastname@example.org.
The Company is a company based in India. By browsing/using the Website, You hereby acknowledge that the Company is not responsible or liable in any manner to comply with any local laws of Your territory except India with respect to the Website.