FIELD FORCE TASK MANAGEMENT
Create delivery and pickup run sheets by search/scan
Complete pending tasks, take electronic and photographic PoD
Enter KM readings, comments for delivery failure; view concluded tasks
Capture geo coordinates of delivery locations
SEAMLESS OFFLINE FUNCTIONING
App works seamlessly offline, ensuring user experience in 2G environment
Auto sync when internet connectivity returns; Manual sync option too
Icons to show which tasks have been synced and which have not
INTELLIGENT BATTERY OPTIMIZATION
Battery consumption is one of the primary worries with handheld devices
GPS polling frequency contingent on battery level
The data displayed is optimized for usage, so is the color scheme
DASHBOARD TO CENTRALLY SUPERWISE OPERATIONS
The dashboard gives a 360 degree view of the entire operations: First Mile, Middle Miles and Last Mile
Alerts and monitoring of all assets in supply chain
Data driven decision making and monitoring of KPIs
Optimized truck routes from origin to destination city
Geofence routes as per the exact path suggested by Maps
Real time alerts when asset deviates from it’s Geofenced route
TURN AROUND TIME MANAGEMENT
Split route of a consignment and define the ideal time required to cover each unit
Preemptive alerts when consignment misses the TAT defined for each small unit
Predict delay to overall TAT and inform stakeholders accordingly
Preemptive alerts to hub managers if truck is going to miss the connection time
WEB INTERFACE FOR TASK MANAGEMENT
Operations managers can view and allot tasks to riders, sort by task status (delivered, pending)
View tasks across hubs for managers handling multiple hubs
Cash on Delivery settlement module for handling cash transactions done by field executives
COMPLETE FIELD FORCE VISIBILITY
Web socket technology for real time location updates from riders
Tracking module also enables viewing location of all field force along with vital stats such as battery level, tasks assigned and completed, parent hub
Attendance module (based on GPS location and app status) for seeing field executives available to take orders
The dashboard can be customized to provide different views to different sets of users in the organization
Roles can be assigned to users for different regions to control access to sensitive company data
Complete logs of changes made by every user to ensure full accountability
App to define serviceability as polygons on a map
A pincode may be serviceable but an area within that may not
Field executives can draw freehand polygons on a map to define serviceability
Smart sanitization algorithms to define boundaries accurately
These are sent to central dashboard for approval
Web dashboard for monitoring
Define users as per organization hierarchy
Approve, disapprove or send back polygon for redrawing
Monitor extent of serviceability on a map and generate reports
Easy APIs to integrate with booking system
APIs to allow you to check serviceability of a given destination
Easy integration with booking portal for real time response
Integration with pricing engine to change shipping price based on extent of serviceability
Plug and play portal to accept orders online
This portal can easily be plugged into your current website
Mobile compatible for ease of use
Configure your own master data including drop off points, pickup timings
Customer Care Dashboard
All the orders booked online flow to the customer care portal
Customer care team can filter by various metrics
"Uberized" allocation to branch or rider responsible for pickup
Online booking at Hub
Portal for booking orders for walk in customers at a Hub
System suggests address and item details based on users's phone number
Our customers have reduced time for data input by over 70%
Enabling Pickup/Drop Off Points
In case of last mile delivery, first mile pickup or e-commerce return, a parcel can be picked up or dropped off at a PUDO point.
The dashboard allows the PUDO owner - often a local shop or retail outlet - to manage parcel booking, collection or delivery.
Mobile compatible version allows ease of use and easy adoption.
Reduced Operational Costs
Enhanced Delivery Success Rate.
Reduced Last Mile Delivery Cost.
Makes eCommerce and Reverse Logistics easy.
Enhanced Customer Experience
Allows you to accept and process customer pickup and drop off request.
Customers are notified when their shipment arrives.
Reduced Customer Processing Time.